Below FAQ are some common concerns of our customers while placing an order.
If you have other questions, please just send it to Support@salve.co.in

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If you have an issue or question that requires immediate assistance, you can whatsapp us on +91-9999899833

If we aren’t available, drop us an email and we will get back to you within 24-36 hours!

Frequently Asked Questions

Orders are usually processed within 1-2 working days (Monday-Friday) and shipped right after. We’re continuously striving to get your purchase to you sooner, however, in the rarest case of a delay, we will inform you of the delay immediately. Unfortunately, no information (address, products etc.) can be changed once we have shipped your order.

When you check out and place your order you will receive an order confirmation via email within a few minutes.
We use Delhivery, FedEx, BlueDart, Xpress Bees, Ecom Express, and ShadowFax for all domestic pin codes and domestic shipping is free for orders above Rs.499

You will be notified when your parcel order ships from our warehouse. You will receive the tracking number and will be notified when your order is out for delivery.

While we cannot guarantees on behalf of third party logistics firms, you will most definitely receive a call before your order arrives. However, we will send you an email when your order is out for delivery. Please feel free to reach out to us at support.salve.co.in for any queries.

Yes, you can return something in the first 15 days of receiving your parcel, provided that the tags are intact and the products are unused and unworn. Please allow us at least two weeks to process your refund once your return request is approved. The shipping charges, however, for returning a package are going to be paid by the customer.

You can simply click on the "Notify Me" button and fill in your contact details. If we're able to restock that item, you'll be sure to get a call or email from us!

We can only accept requests for cancellations before an order is dispatched.
Unable to find satisfactory answers ? Contact Support